MHA Quality and Accountability Agenda

The joint efforts of the Michigan Health & Hospital Association (MHA) and its member hospitals to improve patient safety and quality have yielded lifesaving results for the patients they serve. The voluntary, collaborative efforts of Michigan hospitals and health systems not only demonstrate past success, but also are designed to be easily adopted across the nation to bring safer, higher-quality care to all patients.

The MHA Keystone Center brings together hospitals and state and national experts to improve patient care through innovative programs based on evidence-based best practices. Each MHA Keystone Center collaborative is designed to be emulated by other hospitals and, as a result, several of the collaboratives have expanded nationally with support from the federal government and national health care organizations.

Thanks to the MHA's dedication to its agenda of quality and accountability, the MHA Patient Safety Organization (PSO) is the next step in the evolution of patient safety and quality efforts in Michigan. The MHA PSO is uniquely positioned for success as the MHA has securely collected and managed health care data for decades and has pioneered lifesaving patient safety interventions through the MHA Keystone Center. Through voluntary data submission of its member hospitals and health systems, the MHA PSO has identified areas of care — medication errors, surgical events and falls — that need improvement and have taken action to begin to address these and other issues.

In addition, the MHA began posting hospital price and quality information in January 2008 (then known as the transparency website) providing Michigan patients, families and employers with information about the quality of care at all Michigan hospitals, including data on surgical infections and the most common causes of hospitalization: heart attack, congestive heart failure and pneumonia. In addition, the website includes pricing information on the top 50 inpatient and outpatient procedures performed at a particular hospital.

All Michigan hospitals are currently participating in one or more quality and accountability efforts, demonstrating the serious commitment of the MHA and its members to provide the safest, most effective care to all Michigan residents.