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MHA Keystone: Emergency Room (ER)

Problem
According to The Henry J. Kaiser Family Foundation, 461 of every 1,000 Michigan residents visited an ER in 2010, roughly 11 percent above the national average. Hospitals in Michigan and across the country are also experiencing overcrowding and longer patient stays due to healthcare professional shortages, an aging population, and an increase in uninsured and underinsured residents.

What We Are Doing
Last fall, MHA Keystone: ER teams partnered with MHA Keystone: CAUTI teams to implement the CAUTI insertion bundle, focusing on appropriate placement and proper catheter insertion technique, to reduce the risk of developing a CAUTI in the ER. Data collection concluded in April and the data are being aggregated to determine results. MHA Keystone: ER teams are also active with the MHA Keystone: Sepsis collaborative and are working in partnership with MHA Keystone: ICU teams to quickly identify and treat patients who arrive to the emergency department in severe sepsis or septic shock.

Results
From second quarter 2010 to first quarter 2013, participating hospitals decreased the rate of patients who left without being seen by 35 percent.

Emergency Room Stat Chart

Staff Contact
Michelle Norcross

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April 8, 2015
MHA Keystone: Culture – “Spirituality, Meaning and the Pursuit of Well-Being” Webinar
This webinar will be held from 4 to 5 p.m. April 8 and will be facilitated by Bryan Sexton, PhD, Duke Medicine. Register online or contact Janice Jones for assistance.
April 13 and 14, 2015
MHA Keystone: OB Workshop and Preconference Simulation
The MHA Keystone: Obstetrics (OB) Workshop will be held from 8 a.m. to 4 p.m. April 14 at the Dearborn Inn. Participants will experience didactic and interactive sessions with topics including preeclampsia, postpartum hemorrhage, multidisciplinary plans of care, and patient and family engagement.

Additionally, in collaboration with Kaiser Permanente and the National Patient Safety Foundation, a small-group simulation session will be held from noon to 4 p.m. April 13 at the Henry Ford Simulation Center. More information can be found in the workshop brochure. Register online or contact Tammy Nault for assistance.
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Noteworthy
  • Annual Symposium

    Annual Symposium

    The MHA Patient Safety & Quality Symposium offers an opportunity to explore innovative patient safety techniques and dialogue with others about how to enhance patient safety across the continuum. Learn new strategies and ideas from faculty who are game-changes in the healthcare and business world.

  • Patient and Family Engagement

    Patient and Family Engagement

    Michigan hospitals and the MHA Keystone Center are committed to including patients and families in improving care and focusing improvement efforts with a patient-centric approach. To that end, the MHA Keystone Center is a proud Pinwheel Sponsor of the Institute for Patient- and Family-Centered Care.

  • Pain Management

    In May, the MHA Keystone Center is launching MHA Keystone: Pain Management to implement evidence-based best practices around pain control and to help patients better manage their pain in the hospital. Contact Michelle Norcross to learn more.

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