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MHA Keystone: Emergency Room (ER)

Problem
According to The Henry J. Kaiser Family Foundation, 461 of every 1,000 Michigan residents visited an ER in 2010, roughly 11 percent above the national average. Hospitals in Michigan and across the country are also experiencing overcrowding and longer patient stays due to healthcare professional shortages, an aging population, and an increase in uninsured and underinsured residents.

What We Are Doing
Last fall, MHA Keystone: ER teams partnered with MHA Keystone: CAUTI teams to implement the CAUTI insertion bundle, focusing on appropriate placement and proper catheter insertion technique, to reduce the risk of developing a CAUTI in the ER. Data collection concluded in April and the data are being aggregated to determine results. MHA Keystone: ER teams are also active with the MHA Keystone: Sepsis collaborative and are working in partnership with MHA Keystone: ICU teams to quickly identify and treat patients who arrive to the emergency department in severe sepsis or septic shock.

Results
From second quarter 2010 to first quarter 2013, participating hospitals decreased the rate of patients who left without being seen by 35 percent.

Emergency Room Stat Chart

Staff Contact
Michelle Norcross

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Dec. 4, 2014
MHA Keystone HEN Honored for Efforts to Improve Patient Safety
On December 4, 2014, the Centers for Medicare and Medicaid Services (CMS) acknowledged the participation of the MHA Keystone Hospital Engagement Network, or “HEN” for their participation in the national Partnership for Patients (PfP) initiative. The HEN consisted of nearly 100 hospitals across the state. Nationwide, more than 3,700 hospitals participated in this important three year national initiative to improve patient safety. The PfP had the ambitious goals of reducing hospital-acquired conditions by 40% and readmissions by 20% by the end of the 2014.

This acknowledgement was received as part of CMS’ “QualityNet: The CMS Healthcare Quality Conference”. The MHA Keystone HEN and its member hospitals remain committed to improving patient care and outcomes into the future.
Dec. 3, 2014
MHA Keystone Center Intro Video
Since 2003, Michigan hospitals have voluntarily implemented evidence-based best practices that save lives, reduce costs and improve the quality of care delivered to patients throughout the state. This brief video provides an introduction to these efforts, which are coordinated through the MHA Keystone Center and MHA PSO. We encourage you to share this video with your colleagues and new hospital employees.

Jan. 28, 2015
MHA Keystone: ICU Registration Open
Registration is now open for the MHA Keystone: ICU Workshop, scheduled Jan. 28 at the JW Marriott Grand Rapids. Presentation topics include patient and family engagement, ICU survivorship, early mobility, data review and application of the ABCDE bundle at the bedside.

Hospitals participating in MHA Keystone: ICU are strongly encouraged to attend. Each ICU may register up to three individuals at no charge. All members of the ICU interdisciplinary team are invited, including nurses, nurse and physician leaders, respiratory therapists, physical therapists, infection preventionists and quality improvement specialists.

Registration is available online or by completing the registration form and returning to Janice Jones. Please contact Janice at (517) 886-8433 if you have questions about registration. Registration will close Jan. 21 and all registrations received after this deadline will be taken on a first-come, first-served basis. Questions about the workshop can be directed to Phyllis McLellan.
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Noteworthy
  • Annual Symposium

    Annual Symposium

    The MHA Patient Safety & Quality Symposium offers an opportunity to explore innovative patient safety techniques and dialogue with others about how to enhance patient safety across the continuum. Learn new strategies and ideas from faculty who are game-changes in the healthcare and business world.

  • Patient and Family Engagement

    Patient and Family Engagement

    Michigan hospitals and the MHA Keystone Center are committed to including patients and families in improving care and focusing improvement efforts with a patient-centric approach. To that end, the MHA Keystone Center is a proud Pinwheel Sponsor of the Institute for Patient- and Family-Centered Care.

  • MHA Keystone HEN

    The MHA Keystone Center HEN works with hospitals to identify, share and implement best practices aimed at reducing the number of adverse drug events, catheter-associated urinary tract infections, central-line-associated bloodstream infections, injuries from falls and immobility, obstetrical adverse events, pressure ulcers, surgical-site infections, venous thromboembolisms, ventilator-associated pneumonia and preventable readmissions.

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