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MHA Keystone: Emergency Room (ER)

Problem
According to The Henry J. Kaiser Family Foundation, 461 of every 1,000 Michigan residents visited an ER in 2010, roughly 11 percent above the national average. Hospitals in Michigan and across the country are also experiencing overcrowding and longer patient stays due to healthcare professional shortages, an aging population, and an increase in uninsured and underinsured residents.

What We Are Doing
Last fall, MHA Keystone: ER teams partnered with MHA Keystone: CAUTI teams to implement the CAUTI insertion bundle, focusing on appropriate placement and proper catheter insertion technique, to reduce the risk of developing a CAUTI in the ER. Data collection concluded in April and the data are being aggregated to determine results. MHA Keystone: ER teams are also active with the MHA Keystone: Sepsis collaborative and are working in partnership with MHA Keystone: ICU teams to quickly identify and treat patients who arrive to the emergency department in severe sepsis or septic shock.

Results
From second quarter 2010 to first quarter 2013, participating hospitals decreased the rate of patients who left without being seen by 35 percent.

Emergency Room Stat Chart

Staff Contact
Michelle Norcross

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Sept 17, 2014
MHA Keystone: Safe Care Workshop
Registration is now open for the MHA Keystone: Safe Care workshop, being held Sept. 17 at the Kellogg Hotel & Conference Center, East Lansing. Hospitals participating in any of the MHA Keystone: Safe Care initiatives — falls, pressure ulcers, venous thromboembolism (VTE) and adverse drug events (ADEs) — or the MHA Keystone HEN are strongly encouraged to attend. Multiple presentations will occur simultaneously and will include training on the use of Failure Mode & Effects Analysis, root-cause analysis and examine best practices for reducing harm due to patient falls and immobility, hospital-acquired pressure ulcers, opioids, ADEs and VTEs. Hospital teams will also hear from experts on engaging patients and their families in quality improvement work and high reliability concepts.

To register, visit the MHA Event Registration page or complete the registration form and return via email to Tammy Nault or fax to (517) 703-0605. Registration will close Sept. 3 and all registrations received after this deadline will be taken on a first-come, first-served basis.
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Noteworthy
  • Annual Symposium

    Annual Symposium

    The MHA Patient Safety & Quality Symposium offers an opportunity to explore innovative patient safety techniques and dialogue with others about how to enhance patient safety across the continuum. Learn new strategies and ideas from faculty who are game-changes in the healthcare and business world.

  • Patient and Family Engagement

    Patient and Family Engagement

    Michigan hospitals and the MHA Keystone Center are committed to including patients and families in improving care and focusing improvement efforts with a patient-centric approach. To that end, the MHA Keystone Center is a proud Pinwheel Sponsor of the Institute for Patient- and Family-Centered Care.

  • MHA Keystone HEN

    The MHA Keystone Center HEN works with hospitals to identify, share and implement best practices aimed at reducing the number of adverse drug events, catheter-associated urinary tract infections, central-line-associated bloodstream infections, injuries from falls and immobility, obstetrical adverse events, pressure ulcers, surgical-site infections, venous thromboembolisms, ventilator-associated pneumonia and preventable readmissions.

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