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MHA Keystone Hospital Engagement Network (HEN)

In December 2011, the U.S. Department of Health and Human Services announced that the MHA Keystone Center will be leading a federal effort in Michigan to improve patient safety and healthcare quality. The MHA Keystone Center is one of 26 state, regional, national and hospital system organizations to become a Hospital Engagement Network (HEN) to identify, share and implement best practices aimed at reducing preventable hospital-acquired conditions (HACs).

Each HEN works with hospitals to address patient injuries that result from adverse drug events, various types of infections, injuries from falls, pressure ulcers and more. The goals are to reduce preventable HACs by 40 percent and reduce hospital readmissions by 20 percent by the end of 2013. Success would mean about 1.8 million fewer injuries to patients in the hospital, saving more than 60,000 lives over three years, and would mean more than 1.6 million patients recover from illness without suffering a preventable complication requiring rehospitalization.

The MHA Keystone HEN builds on the work that has already proved successful in Michigan and reinforces and complements the ongoing MHA Keystone Center projects and the MHA Patient Safety Organization efforts. Key areas such as readmissions, where significant penalties will soon be imposed for excessive rates under healthcare reform, will continue to be a focus of both the MHA Keystone Center and MHA Keystone HEN.

In October, the MHA Keystone HEN received a letter of intent from HHS to renew its contract for a third year. The letter of intent for renewal was based on the MHA Keystone HEN’s success over the first two years in achieving the goals of the Partnership for Patients.

HEN Focus Area Related MHA Keystone Center Collaborative
Adverse drug events MHA Keystone: Safe Care
Catheter-associated urinary tract infection MHA Keystone: Catheter-associated Urinary Tract Infection and MHA Keystone: Emergency Room
Central-line-associated bloodstream infection MHA Keystone: Intensive Care Unit
Injuries from falls and immobility MHA Keystone: Safe Care
Obstetrical adverse events MHA Keystone: Obstetrics
Pressure ulcers MHA Keystone: Safe Care
Surgical site infections MHA Keystone: Surgery
Venous thromboembolism MHA Keystone: Safe Care
Ventilator-associated pneumonia MHA Keystone: Intensive Care Unit

For more information, review the frequently asked questions, or contact Brittany Bogan at the MHA.

Aug. 5 and 6, 2014
Engaging Employees to Combat Burnout, Improve Quality and Build Leadership
Chief nurse and medical officers and clinical teams across the healthcare continuum are encouraged to attend the special retreat Engaging Employees to Combat Burnout, Improve Quality and Build Leadership to learn about real-time strategies for combating burnout, depression and unhealthy behaviors while engaging instincts to better develop coping mechanisms, innovation and leadership. Other discussion topics include the impact of stress and fatigue on quality and safety; the effects of traumatic events and medical errors and the stages of recovery; structuring the work environment to learn from defects and support predictability; and dealing with difficult colleagues. The retreat, scheduled for Aug. 5 and 6 at Royal Park Hotel, Rochester, will be led by J. Bryan Sexton, PhD, director of the Patient Safety Center for the Duke University Health System, Durham, NC. Registration is available online. For more information, contact Janice Jones.
  • Annual Symposium

    Annual Symposium

    The MHA Patient Safety & Quality Symposium offers an opportunity to explore innovative patient safety techniques and dialogue with others about how to enhance patient safety across the continuum. Learn new strategies and ideas from faculty who are game-changes in the healthcare and business world.

  • Patient and Family Engagement

    Patient and Family Engagement

    Michigan hospitals and the MHA Keystone Center are committed to including patients and families in improving care and focusing improvement efforts with a patient-centric approach. To that end, the MHA Keystone Center is a proud Pinwheel Sponsor of the Institute for Patient- and Family-Centered Care.

  • MHA Keystone HEN

    The MHA Keystone Center HEN works with hospitals to identify, share and implement best practices aimed at reducing the number of adverse drug events, catheter-associated urinary tract infections, central-line-associated bloodstream infections, injuries from falls and immobility, obstetrical adverse events, pressure ulcers, surgical-site infections, venous thromboembolisms, ventilator-associated pneumonia and preventable readmissions.