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If you are reading this section, congratulations. You are committed to improving health care quality and safety for the patients you serve. All Michigan hospitals and thousands of their team members—from direct health care providers such as nurses and doctors to front-office executives—are now voluntarily participating in Michigan Health & Hospital Association (MHA) programs to improve the safety and quality of health care. A growing number of hospitals in other states also are now part of the MHA-led patient safety and quality initiatives. The initial MHA Keystone Center patient safety and quality projects have been operating since 2003. Results to date are impressive, as scientific studies have found the programs are reducing medical errors, saving lives and cutting health care costs. New MHA Keystone Center projects, such as the Hospital Engagement Network (HEN), are being introduced with support from MHA members, major health insurers, private sector and university safety and quality experts, the federal government and the state of Michigan. The MHA Patient Safety Organization has been working since 2009 to improve patient safety by collecting and analyzing data from multiple hospitals and health systems to better understand accidental harm and share what is learned.
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